New River Brewery

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New River Brewery

Covid 19 update

Please contact us to before coming to the brewery as our working hours are intermittent during the Covid-19 restrictions

New River Brewery

New River Brewery was established in July 2015 on the banks of the New River in Hoddesdon, Hertfordshire. After a lot of hard work honing our brewing skills, meticulous processes and fabulous recipes, we have gained a strong reputation for brewing the kind of beers people love to drink. In fact we have become know as the brewery to go to for reliable, honest, great tasting beers that result in good things being said about them – and we can’t argue with that!

Returns policy

Your satisfaction is highly important to us, but we know it is sometimes necessary to exchange or return an item. In the event that you experience any breakages in transit then please call us immediately on 01992 446200 and we’ll arrange for either a replacement or a refund. We may require proof of any damage. Should you wish to return or exchange your item to us, please ensure: The item is returned within the return period The item is unworn, in the same condition as received & in the original packaging The valid proof of purchase or order number is supplied with the item. You must inform us within 14 days of receiving the goods if you wish to return them for a refund. You have another 14 days to return the goods once you have informed us (i.e. a maximum of 28 days in total). Refunds will be processed within 14 days of us receiving the goods back. Return Address To return your item, please send it along with a completed return form to: New River Brewery Ltd, Unit 47, Hoddesdon Industrial Centre, Pindar Road, Hoddesdon, Hertfordshire, EN11 0FF. Return Postage The customer is responsible for return postage. We recommend that items are returned via a tracked service. Damaged or lost items cannot be refunded or replaced. Please retain your proof of postage for your records until we confirm by email that we have received your goods. Return Processing We will notify you via email once your return or exchange has been received & processed. Refunds will be made via the original payment method. For exchanges & refunds, we do not reimburse the original or return shipping charges unless your item is faulty. Refunds can take three to five days to reach your account.
Monday 11am - 4pm
Tuesday 11am - 4pm
Wednesday Closed
Thursday Closed
Friday 11am - 4pm
Saturday Closed
Sunday Closed
Bank Holidays Closed

Find
Us

Unit 47 Hoddesdon Industrial Centre
Hoddesdon
EN11 0FF
01992446200

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