Mark Anthony Cycles/Active Sport

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Mark Anthony Cycles/Active Sport

ABOUT THE STORE

At Activesport we have been proudly serving both our local community and online customers for over 25 years. Our shop staff are at the ready to assist you with any servicing, shopping or advice you may need. We are based in the heart of the Peak District, so whether you are looking for that next great trail to ride, trying to get a KOM at Monsal head or you are just heading out with the kids for a weekend ride, we have you covered.

Returns policy

Our Returns Policy

You may cancel your order any time within seven (7) working days ( excluding special order and made to order, any good with security seal cannot be returned if seal is broken ) , beginning on the day after you received the goods. We will refund the price of the goods in full , except where multiple items have been ordered and not all of them are being returned. However you will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible, and, in any case within twenty eight (28) days of the day you give written notice of cancellation.

To cancel an order, you must inform us in writing. You must also return the goods to us as soon as possible, intact and in their original packaging, and at your own cost and risk.

You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.

Our returns policy does not affect your statutory rights.

If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within twenty eight (28) days of the day we confirm via e-mail that you are entitled to a refund for defective goods.

If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.

Any orders for personalised goods are non-returnable / special order / made to order. Some goods are non-returnable for hygiene reasons. Please note that this does not affect your statutory rights.

If you have a query about returning goods, please contact [email protected]

Monday 9.30am - 5.30pm
Tuesday 9.30am - 5.30pm
Wednesday 9.30am - 5.30pm
Thursday 9.30am - 5.30pm
Friday 9.30am - 5.30pm
Saturday 10am - 4pm
Sunday Closed
Bank Holidays Closed

Find
Us

115 Spring Gardens
Buxton
SK17 6BX
01298 22002

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