Thompsons Butchers

Business Returns Policy

Wrongly Supplied Products Please inform us within 12 hours from the date of the goods received, if any items incorrectly supplied. We will then arrange collection and either provide a refund to the same payment card as used to place the order or send replacement correct items as soon as we receive the goods. Defective or Damaged Products If the products received are thought to be defective or damaged in some way, the products may have to be returned to Thompsons Butchers . If this is the case, this must be before the Use By date of the products. If the goods are found to be faulty or defective, we will offer a replacement or a full refund Right To Cancel Your right to cancel starts at the time of placing the order, as all of our products are food and therefore perishable, your right to cancel ceases at the point of acceptance of order. Guarantee of Quality. If you are not completely satisfied with any products you receive from Thompsons please let us know.