Shopappy™ is an eCommerce site that enables independent retailers to sell their products online to customers within a 5-mile radius of the town in which they are located and to enable customers to click and collect the products they have purchased.
With the Shopappy™ website you can:
Browse products that are at shops within 5 miles of where you live in the town you select
Purchase the products or save your shopping lists
Find out more about the shops and services around you and select ones that you like
For the purposes of the Data Protection Act 1998, the data controller of your information is Shopappy Limited (Company no. 10285855) of 15 Victoria Park, Shipley, West Yorkshire, United Kingdom BD18 4RL.
Information we may collect from you
We may collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on the Shopappy™ website, corresponding with us by phone, email or otherwise. It includes information you provide when you register to the Shopappy™ website, subscribe to or use any of our Services, search for a product, place an order on the website, participate in discussion board or other social media functions on the website, enter a competition, promotion or survey, and when you report a problem with the website or our Services. The information you give us may include your name, address, e-mail address, phone number, age, username, password, financial and credit/debit card information and other registration information. That information is passed to the vendors to confirm orders and to the click and collect point so that they can process your order. It also means that should a problem occur with your order that they can contact you directly.
Information we collect about you. Each time you use the Shopappy™ website we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer, mobile or handheld device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
information about your visit to the Shopappy™ website, including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
If you contact us, We may keep a record of that correspondence.
Uses made of your information.
We take appropriate measures to ensure that any information collected from you is kept secure and kept only for so long as is necessary for the purpose for which such information was collected. We use information held about you in the following ways:.
To provide the Services to you and communicate with you..
To carry our obligations arising from any contracts entered into between you and any vendors on the Shopappy™ website from who you purchase products..
To personalise the Services for you and ensure that content from the Shopappy™ website is presented to you in the most effective manner..
To develop, maintain and protect the Shopappy™ website and our Services. .
To provide you, or permit selected third parties to provide you, with information about goods and/or services that you request or which we feel may interest you. If you do not want us to use your information in this way, or to pass your details on to third parties for marketing purposes, please do not tick the box situated on the registration form inviting you to be updated on news and offers in your area..
To administer the Shopappy™ website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes..
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you..
.Disclosure of your information
We may disclose your information to the following third parties:.
Vendors on the Shopappy™ website with who you have entered into a contract to purchase products in order for the vendor to fulfil their obligations under that contract, including effecting delivery of any products to you.
Our business partners, suppliers and sub-contractors for the performance of the Services.
Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with anonymous aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Analytics and search engine providers that assist us in the improvement and optimisation of the Shopappy™ website.
If we or substantially all of our assets are acquired by a third party, in which case information held by us about you will be one of the transferred assets.
In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
If we are under a duty to disclose or share your information in order to comply with any legal, governmental or regulatory obligation or request.
In order to:
protect the rights, property or safety of our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and to address security or technical issues.
Where we store your information
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology.Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Shopappy™ website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your information transmitted to us. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
The Shopappy™ website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any information that may be collected through these websites or services. Please check these policies before you submit any information to these websites or use these services.
Last updated 14 November 2016
that you give Shopappy when you use this website.
Shopappy is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this website,
then you can be assured that it will only be used in accordance with this privacy statement.
Shopappy may change this policy from time to time by updating this page.
You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service,
and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we
think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail. We may use the information to customise the website
according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,
we have put in place suitable physical, electronic and managerial procedures to safeguard and secure
the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit
a particular site. Cookies allow web applications to respond to you as an individual. The web application
can tailor its operations to your needs, likes and dislikes by gathering and remembering information about
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic
and improve our website in order to tailor it to customer needs. We only use this information for statistical
analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful
and which you do not. A cookie in no way gives us access to your computer or any information about you,
other than the data you choose to share with us. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links
to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst
visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate
that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes,
you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission
or are required by law to do so. We may use your personal information to send you promotional information
about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
A small fee will be payable. If you would like a copy of the information held on you please write to
If you believe that any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible, at the above address.
We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
||The association with your shopping cart.
||Stores the category info on the page, that allows to display pages more quickly.
||The items that you have in the Compare Products list.
||Your preferred currency
||An encrypted version of your customer id with the store.
||An indicator if you are currently logged into the store.
||An encrypted version of the customer group you belong to.
||Stores the Customer Segment ID
||A flag, which indicates whether caching is disabled or not.
||You sesssion ID on the server.
||Allows guests to edit their orders.
||The last category you visited.
||The most recent product you have viewed.
||Indicates whether a new message has been received.
||Indicates whether it is allowed to use cache.
||A link to information about your cart and viewing history if you have asked the site.
||The ID of any polls you have recently voted in.
||Information on what polls you have voted on.
||The items that you have recently compared.
||Information on products you have emailed to friends.
||The store view or language you have selected.
||The products that you have recently viewed.
||An encrypted list of products added to your Wishlist.
||The number of items in your Wishlist.