We offer a wide variety of quality electronic cigarettes and accessories, manufactured by the top companies world-wide. We carry our own line of E-liquid manufactured in Texas from the finest ingredients sourced with-in U.S. Our aim is to serve you responsibly, bring you the latest and the best from the vaping community around the world. Our commitment is to provide you an enjoyable and pleasant vaping experience right at your door step.
Returns policy
RETURN AND EXCHANGE POLICY
Online Return Policy
Returns & exchanges are only acceptable for items with manufacturing defects within 30 days of original purchase. (conditions apply)
Returns & exchanges must be in new condition with original parts and packaging.
Items can only be exchanged for other items of similar value. Customer agrees to pay any difference.
If refunds is requested it will only be in the original form of payment.
Shipping charges are non-refundable.
Select items with normal wear & tear defects are not covered under the return & exchange policy.
Such items may include, but are not limited to, Internal battery devices that may stop holding charge due to improper usage/overcharging.
Any item with visible physical damage cannot be returned or exchanged. Regardless of any other issues.
No returns accepted for items exposed to extreme temperatures, any liquid damage, improper handling, accidental drops or breaks. This includes, but is not limited to, tanks with broken glass, tank /pod /cartridge leaks, and broken USB charging port due to mishandling etc.
Many products in the industry are NOT covered under the Returns & Exchange Policy or warranty either by the manufacturer or by Artisan Vapor & CBD due to sanitary reasons and their sensitive nature. These may include but are not limited to:
E-liquids, Salt nic
Replaceable Coils, Atomizers, Pods, Cartridges
Rebuildable and Prebuilt Products & Supplies (RDAs, RTAs, RBAs etc.) except for DOA products
Batteries
Monday
10am - 6pm
Tuesday
10am - 6pm
Wednesday
10am - 6pm
Thursday
10am - 6pm
Friday
10am - 6pm
Saturday
10am - 6pm
Sunday
Closed
Bank Holidays
Closed
Find Us
1 St Paul's Building, Unit 9 St Paul's Street,
Walsall
WS11NR 01922638888
Local Business
Friendly
Attentive Service
High Quality
Business Returns Policy
RETURN AND EXCHANGE POLICY
Online Return Policy
Returns & exchanges are only acceptable for items with manufacturing defects within 30 days of original purchase. (conditions apply)
Returns & exchanges must be in new condition with original parts and packaging.
Items can only be exchanged for other items of similar value. Customer agrees to pay any difference.
If refunds is requested it will only be in the original form of payment.
Shipping charges are non-refundable.
Select items with normal wear & tear defects are not covered under the return & exchange policy.
Such items may include, but are not limited to, Internal battery devices that may stop holding charge due to improper usage/overcharging.
Any item with visible physical damage cannot be returned or exchanged. Regardless of any other issues.
No returns accepted for items exposed to extreme temperatures, any liquid damage, improper handling, accidental drops or breaks. This includes, but is not limited to, tanks with broken glass, tank /pod /cartridge leaks, and broken USB charging port due to mishandling etc.
Many products in the industry are NOT covered under the Returns & Exchange Policy or warranty either by the manufacturer or by Artisan Vapor & CBD due to sanitary reasons and their sensitive nature. These may include but are not limited to:
E-liquids, Salt nic
Replaceable Coils, Atomizers, Pods, Cartridges
Rebuildable and Prebuilt Products & Supplies (RDAs, RTAs, RBAs etc.) except for DOA products
Batteries
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