Enliven Skin Care

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Enliven Skin Care
Enliven Skin Care

Permanent Makeup and Advanced Skin Clinic

Returns policy

RETURNS POLICY & PROCEDURE: Returns: Notification of any damage or shortages in delivered goods should be made within 24 hours of their receipt by telephone on 07557789488 or email [email protected] If a product appears to be faulty, this should be reported to us via email or telephone and returned to us within 7 working days of notification. Your order should be returned using a tracked delivery service. We cannot accept any liability for returns that are lost in transit. Returns address: Enliven Skin Care, Kings House, St John's Square, Wolverhampton, WV2 4DT Cancellation/Refund policy: You have the right to cancel your order at anytime within 14 working days following receipt of your goods*. If you wish to cancel your order please return the unopened and unused goods in their original packaging to us within 5 working days of notifying us of your wish to return the order. Your order should be returned using a tracked, signed for delivery service. We cannot accept any liability for returns that are lost in transit. We will process a refund on receipt of goods. Please note, we cannot process refunds for goods that are not returned to us within the specified 5 working day period, have been opened, used or are not in their original packaging. *Home facial kits and Hydrojelly are non-refundable Refused & Undeliverable Packages: All undeliverable packages due to incorrect name or address, or not present/failure to claim will be refunded minus any delivery costs Enliven Skin Care has incurred in sending the products out to you.
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday Closed
Bank Holidays Closed


Kings House

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