How retailers should respond to a viral product recall
When a product recall goes viral, the recall itself is rarely what damages a retailer. The response does. Here is the hour-by-hour playbook that protects revenue and trust.
Marcus Wright
Retail returns in 2026: cutting the cost without losing buyers
A practical 2026 guide to cutting retail returns cost without losing buyers: the reverse logistics cost stack, keep-it refunds, regional hubs, and metrics to track.
Win-back campaigns: the retail email plays that work
Marketing deep dive: Win-back campaigns: the retail email plays that work.
How retailers should integrate POS with their e-commerce stack
Payments deep dive: How retailers should integrate POS with their e-commerce stack.
State privacy laws in 2026 every US retailer must comply with
By 2026 a retailer selling nationwide is no longer governed by one privacy rule but by roughly twenty overlapping state statutes, each with its own thresholds, consumer rights, and enforcement teeth. Here is what actually applies and what to fix first.
The FTC click-to-cancel rule and what retailers must change
The FTC click-to-cancel rule forces subscription retailers to make canceling as easy as signing up. Here is what changes in checkout, consent, and billing for 2026.
Earnouts, escrows and reps and warranties in retail M&A
Business deep dive: Earnouts, escrows and reps and warranties in retail M&A.
PrestaShop hosting requirements without the vendor pitch
Platforms deep dive: PrestaShop hosting requirements without the vendor pitch.
Pop-up markets and the rise of community-led retail events
Local Retail deep dive: Pop-up markets and the rise of community-led retail events.
PrestaShop versus WooCommerce for European SMB stores
Platforms deep dive: PrestaShop versus WooCommerce for European SMB stores.