Gift card breakage: the accounting behind balances nobody redeems
Breakage looks like free money until the accounting and unclaimed property rules get involved. Here is how it actually works.
Olivia Bennett
EU packaging regulation takes effect: PFAS ban hits retail packaging
The EU’s Packaging and Packaging Waste Regulation entered into application on 12 August 2026, replacing a directive that governed the bloc’s packaging rules for three decades. A PFAS restriction, new conformity documentation and marketplace verification duties bite immediately, while the heavier design rules wait until 2030.
WooCommerce HPOS migration: what breaks and how to test it
HPOS is a real performance win and a real compatibility risk. Here is the staged migration plan.
Grocery category management: planograms, slotting fees and shelf space
Shelf space is bought, measured and reviewed. Here is how planograms and slotting fees work from both sides of the table.
Trade-in programs: pricing used items without eating new sales
A trade-in program is a discount mechanism in disguise. These are the pricing rules that keep it accretive.
Cycle counting versus annual stocktake for growing retailers
How to replace the annual stocktake with cycle counting, including how to segment stock, set count frequency and hold an accuracy target.
Shrinkflation and how shoppers really react when they notice
Shrinkflation is a pricing decision with a reputation cost. Here is what happens to trust and switching once shoppers spot the smaller pack.
Payment fraud and chargeback prevention for online retailers
A hub guide to fraud and disputes in online retail: the attack types, the controls that stop them and the cost of getting the balance wrong.
McCormick maps out $45bn Unilever Foods merger: London listing, four units
McCormick has set out the operating model, leadership, and London listing for the company it will form by combining with Unilever Foods in a roughly $44.8 billion deal. Here is how the four-division structure reshapes the balance of power with grocers and online platforms.
Caraway Just Hit 500 Walmart Stores, and the DTC Rulebook Is Officially Torn Up
Caraway, the ceramic nonstick cookware brand that built its name selling directly to shoppers online, is now stocking more than 500 Walmart stores. The rollout, …