Agentic commerce: preparing your store for AI shopping agents
Pillar guide: how AI shopping agents discover, evaluate and purchase products, and the store-side work that decides whether you are included.
Ryan O'Donnell
Tap to Pay on iPhone and Android for small retailers
Phone-based contactless removes the terminal from small retail. Here is where it genuinely works and where it does not.
A toy store that earns 40 percent of the year in December
Extreme seasonality is a cash flow problem, not a sales problem. This store shows how the calendar is financed and managed.
The founder who sold to an aggregator and bought the brand back
One founder’s account of an aggregator exit that looked like a win, what happened to the brand afterwards and why they bought it back.
How a mattress brand cut acquisition cost by fixing post-purchase
This case study follows a high-ticket D2C brand that reduced blended CAC by rebuilding everything that happens after the order confirmation.
EMV liability in store: who pays when the terminal falls back
In-store fraud liability depends on how the card was read. This explains fallback transactions, contactless and what store teams should do.
The retail store operations playbook: staffing, stock and standards
A practical operations hub for store teams: how labor, inventory accuracy and daily routines decide whether a shop makes money.
Demurrage and detention fees: how to avoid the surprise bill
Shipping & Fulfillment deep dive: Demurrage and detention fees: how to avoid the surprise bill.
Kroger and Brookshire eggs recalled: salmonella pulls 1.6 million dozen
Midwest Poultry Services recalled nearly 1.6 million dozen eggs sold at Kroger and Brookshire Grocery over a possible salmonella contamination across six states. No illnesses were reported, and the recall was triggered by proactive company testing at two Texas farms.
Bookshop.org projects $80m for 2026: an Amazon rival that endured
Bookshop.org projects about $80 million in 2026 revenue after a 55% jump in 2025, powered by a full tech rebuild and a push into e-books. The Amazon challenger keeps routing profit back to independent bookstores.