Flipkart to launch food delivery: Swiggy and Eternal shares slide

Flipkart, the Walmart-owned marketplace that helped build India’s online shopping habit, is preparing to enter food delivery within weeks, a move that pushes the country’s largest e-commerce company directly into a market long dominated by two rivals. Group chief executive Kalyan Krishnamurthy confirmed the plan in an interview with ETtech, saying the launch would begin small and scale only if customers respond. The signal was enough to unsettle investors: shares of Swiggy fell as much as 5.55% in early Mumbai trade, while Eternal, the parent of Zomato and Blinkit, dropped close to 3%, according to reporting from Upstox and Free Press Journal.

The comments matter because they reframe how the biggest player in Indian online retail intends to grow. Krishnamurthy also ruled out any near-term public listing and played down the idea of buying a quick-commerce rival, positioning fast delivery as a feature of Flipkart’s marketplace rather than a separate business. For a sector that has spent two years in a costly land grab, a well-capitalised new entrant backed by Walmart changes the arithmetic.

In short

  • Flipkart will launch food delivery in the next few weeks, most likely as a single-city pilot before any wider rollout, group CEO Kalyan Krishnamurthy told ETtech.
  • Swiggy and Eternal shares fell on the news, with Swiggy down as much as 5.55% and Eternal off nearly 3% in early trade, as investors priced in fresh competition.
  • Quick commerce is being folded into the core marketplace, not run as a standalone unit, with Krishnamurthy comparing it to any other product category the platform sells.
  • No IPO timeline was offered, and the CEO said Flipkart is not pursuing consolidation or acquisitions in quick commerce right now.
  • India’s food delivery market is worth roughly USD 9 billion and is projected to reach close to USD 25 billion by the end of the decade, according to industry estimates, which is why a new entrant moves markets.

What Flipkart said about entering food delivery

Krishnamurthy was direct about the timeline. “We will launch food delivery in the next few weeks,” he told ETtech, adding that the company “may end up launching it in just a single city, test the value proposition, take feedback, and work on it.” The phrasing points to a deliberately narrow start rather than a national blitz.

The intent, he said, is to prove the concept before spending heavily. “Once we find it to be a very good fit for the Indian customer, we’ll start scaling it,” Krishnamurthy said. That sequencing matters in a category where incumbents have burned billions of rupees on discounts and rider incentives to buy market share.

He also framed the move as a bet on differentiation rather than imitation. “When we launch a product, we launch a product because we believe we actually can somewhat innovate and bring something new to the table,” the CEO said. Flipkart has not detailed what that innovation looks like, and the company declined to share pricing, city selection, or restaurant onboarding plans.

Food delivery is not a new idea for Flipkart. The company evaluated the government-backed Open Network for Digital Commerce (ONDC) as a route into the category around two years ago before stepping back, and it has since built a rapid-grocery arm called Flipkart Minutes that gives it delivery density in major cities. The new push builds on that infrastructure rather than starting from zero.

Why Swiggy and Eternal shares fell on the news

The market reaction was swift because the competitive structure of Indian food delivery is unusually concentrated. Zomato, now operated under the Eternal holding company, and Swiggy together control the overwhelming majority of restaurant orders, a duopoly that has allowed both to inch toward profitability after years of losses. A third well-funded player threatens the pricing discipline that made those margins possible.

Swiggy shares fell as much as 5.55% in early trade on the day of the interview, while Eternal declined nearly 3%, according to Upstox. Some outlets reported intraday swings closer to 7% for Swiggy before a partial recovery. The scale of the drop reflects how sensitive both stocks are to any threat to the two-player equilibrium.

Investors have reason to be cautious about Walmart-scale balance sheets entering the fray. Swiggy listed in November 2024 at an issue price of about INR 390 (roughly USD 4.50 at current exchange rates) and has traded unevenly since, so sentiment around new competition tends to move the stock sharply. Eternal, which also owns the quick-commerce leader Blinkit, carries the added exposure of a rival with grocery ambitions.

The duopoly premium at risk

For most of the past two years, the investment case for Zomato and Swiggy rested on a simple idea: with two players, both could dial back discounts and let take rates rise. Flipkart’s arrival reopens the question of whether that truce holds. Even a modest third entrant can force incumbents to defend share with promotions, which compresses the margins that recent share-price gains were built on.

Why a pilot still spooks the market

A single-city test is small in absolute terms, but markets price the option value of a Walmart-backed platform, not just the pilot. Flipkart brings a customer base numbering in the hundreds of millions, a logistics network, and a payments stack through PhonePe’s ecosystem history. The signal that it intends to compete, even cautiously, is enough to reset expectations.

How Flipkart is folding quick commerce into its marketplace

The most strategically revealing part of the interview was not about food at all. Krishnamurthy described quick commerce as one segment of Flipkart’s broader offering rather than a distinct business to be spun out or defended on its own. He likened it to any other category the platform sells, from apparel staples such as sarees and kurtis to electronics.

That framing is a deliberate contrast with rivals who run quick commerce as a headline growth engine. By treating ten-minute delivery as a service layer across the marketplace, Flipkart can justify the fixed cost of dark stores against a much larger order base. The approach mirrors a wider industry debate about whether fast delivery is a business or a feature, a question that has reshaped how retailers everywhere think about fulfilment. Our analysis of how India’s quick commerce sector added dark stores at pace shows why density, not novelty, decides who wins.

One customer, many delivery speeds

Flipkart’s logic is that the same shopper who buys a phone on a two-day timeline may want groceries in ten minutes and dinner in thirty. Serving all three from one account, one wallet, and one loyalty relationship raises the lifetime value of each customer. That cross-sell is harder for pure-play food or grocery apps to replicate.

Why standalone quick commerce worries investors

Standalone quick-commerce operators have struggled to show a clear path to profit, because the model depends on high order frequency and dense store networks that are expensive to build. Krishnamurthy’s skepticism about the number of players the market can support speaks to that strain. “Are we looking right now at any consolidation? No, we are not,” he said, even as he questioned whether the sector can sustain six or seven competitors.

The economics of Indian food delivery

Food delivery in India is a large and fast-growing market, which is precisely why it draws new entrants despite thin margins. Industry estimates put the sector at roughly USD 9 billion in gross order value in the last financial year, with projections approaching USD 25 billion by the end of the decade. Those figures explain why a company with Flipkart’s reach cannot ignore the category.

The challenge is unit economics. Delivering a single meal profitably requires dense order clusters, efficient rider routing, and restaurant commissions high enough to cover the cost of the drop without driving eateries away. Incumbents took years and heavy losses to approach breakeven, and any price war can push the whole sector back into the red.

Geography compounds the difficulty. Order density is high in a handful of large metros but thins quickly in smaller cities, where longer distances and lower volumes erode margins. That gradient is why food delivery in India has largely been a metro business, and why Flipkart’s choice of pilot city will signal whether it is chasing profitable density or broad reach. A rational first move targets an area where its grocery network already concentrates demand.

Monetisation increasingly leans on advertising as much as commissions. Restaurants and packaged-goods brands pay to appear higher in app listings, turning delivery platforms into media businesses layered on top of logistics. That shift toward delivery platforms selling commerce media is a big reason the category can eventually pay for itself, and it is an area where Flipkart’s existing ad business could give it an edge.

The commission and margin squeeze

Restaurant partners in India have periodically pushed back against platform commissions, arguing that fees plus advertising costs leave little profit on each order. A new entrant can win listings by charging lower take rates, but that undercuts the very economics that make the business viable. Flipkart will have to decide whether to buy share cheaply or price for sustainability from the start.

Where advertising changes the math

Advertising revenue carries far higher margins than delivery fees, which is why every major platform is racing to expand it. If Flipkart can channel brand budgets it already commands in e-commerce into a food and grocery feed, it can subsidise delivery in a way pure-play rivals cannot. That is the quiet strategic advantage behind the modest-sounding pilot.

Metric Food delivery, FY25 Projected, end of decade
Estimated market size About USD 9 billion About USD 25 billion
Dominant players Zomato (Eternal), Swiggy Incumbents plus new entrants
Primary revenue levers Commissions, delivery fees Commissions, delivery fees, advertising
Margin status Near breakeven for leaders Dependent on pricing discipline

Figures are industry estimates cited in reporting on the sector and are approximate.

Flipkart Minutes and the dark-store advantage

Flipkart’s entry does not start from a blank map. Its quick-commerce service, Flipkart Minutes, has expanded rapidly and reportedly operates a network well into the hundreds of dark stores across major cities, according to industry reporting. Those micro-fulfilment sites are the physical backbone that food delivery can plug into.

Dark stores are small, non-customer-facing warehouses positioned close to demand, and they are the reason ten-minute delivery works at all. A rider network and store footprint built for groceries can, with adjustments, carry restaurant orders during overlapping time windows. That shared infrastructure lowers the marginal cost of adding a food category.

The same buildout is reshaping Indian grocery retail more broadly. Established chains have felt the pressure as shoppers shift routine top-up purchases to ten-minute apps, a trend visible in results across the sector. When DMart flagged that quick commerce was biting into its growth, it underlined how quickly fast delivery has moved from novelty to structural threat.

Density is the moat

The competitive advantage in fast delivery is geographic density, not technology, because routing efficiency improves as more orders cluster within a small radius. Flipkart’s existing grocery volumes give it a head start on that density in the cities where it already operates Minutes. Food orders layered on top can improve utilisation of riders who might otherwise idle between grocery peaks.

What it means for Walmart’s India bet

Flipkart is the centrepiece of Walmart’s international strategy after the US retailer paid roughly USD 16 billion for a controlling stake in 2018, one of the largest e-commerce deals ever. Expanding into food delivery deepens that bet on Indian consumption, and it does so by widening the range of daily needs Flipkart can serve. For Walmart, more frequent orders mean more data and more reasons for customers to stay inside the ecosystem.

The move also comes as India’s retail landscape grows more contested. Reliance Retail, the country’s largest organised retailer, has been building its own digital and quick-commerce capabilities, and its recent results showed the pressure of that expansion. When Reliance Retail reported a drop in quarterly profit even as revenue climbed, it illustrated how expensive the fight for Indian shoppers has become.

Amazon, Flipkart’s oldest rival in the country, is fighting the same battle from a different angle, leaning on marquee sale events and Prime loyalty to hold share. The competitive intensity of Indian e-commerce, visible in high-profile campaigns like the Amazon GOAT Sale in India, is precisely why Flipkart is broadening beyond core retail. Owning more of the daily shopping occasion is a defence as much as an attack.

A hedge against slowing core growth

Core e-commerce growth in India has matured in the biggest cities, pushing platforms to find new occasions and new frequency. Food and groceries are the highest-frequency categories in retail, which makes them natural targets for a company trying to raise engagement. For Walmart, that frequency is the prize, because it converts occasional shoppers into daily users.

The IPO question Krishnamurthy would not answer

Alongside the food-delivery news, Krishnamurthy addressed persistent speculation about a Flipkart public listing. He said there is no timeline for an initial public offering, cooling expectations that the company might follow rivals to the market in the near term. The comment lands at a moment when several Indian internet companies have tested public appetite with mixed results.

The absence of a timeline is itself informative. It suggests Flipkart wants to reshape its business mix, including a credible fast-delivery and food offering, before it presents itself to public investors. Building those revenue lines while private lets the company absorb the losses that early-stage food delivery typically generates without the scrutiny of quarterly reporting.

A stronger, more diversified Flipkart would also command a better valuation whenever a listing does come. By the time it lists, the company would prefer to show not just a marketplace but a full daily-commerce platform spanning shopping, groceries, and meals. That patience is easier to sustain with Walmart’s balance sheet behind it.

Who’s who in India’s food and quick commerce

Understanding the stakes requires a map of the players Flipkart is challenging. The food-delivery layer is a tight duopoly, while quick commerce is more crowded and still consolidating. The table below sketches the main competitors and their positioning as Flipkart prepares to enter.

Company Core delivery businesses Ownership or backing Position
Eternal Zomato food delivery, Blinkit quick commerce Publicly listed Market leader in both segments
Swiggy Food delivery, Instamart quick commerce Publicly listed since 2024 Close number two in food, contender in grocery
Flipkart Flipkart Minutes quick commerce, food delivery pilot Walmart-owned New entrant with scale advantages
Zepto Quick commerce Venture-backed, private Fast-growing grocery specialist
Others Rapido Ownly, BigBasket and regional apps Various Niche and emerging challengers

The picture shows why Flipkart’s entry is disruptive: it arrives with a national customer base and a grocery network already in place, unlike a pure startup. It also explains Krishnamurthy’s doubt about how many quick-commerce players the market can sustain. Consolidation, which he ruled out participating in for now, may still come from weaker rivals running short of capital.

The regulatory backdrop Flipkart must navigate

India’s rules on foreign investment shape every strategic choice Flipkart makes, and food delivery is no exception. Because Flipkart is majority owned by Walmart, it operates under norms that bar foreign-funded e-commerce companies from running an inventory-led model, where the platform owns the goods it sells. Instead it must function as a marketplace that connects independent sellers with buyers, a structure designed to protect small domestic retailers.

That distinction is not academic for a food-delivery business. A marketplace model means Flipkart would connect restaurants and customers and handle logistics, rather than owning kitchens or stock, keeping it on the right side of the foreign direct investment rules. The same constraint has long shaped how Flipkart and Amazon structure their grocery and general-merchandise operations in the country.

The policy environment is also shifting. This week the Indian government clarified that foreign direct investment in the inventory-based e-commerce model is permitted, but only for the export of goods manufactured or produced in India, according to reporting from Business Standard and Business Today. Domestic inventory-based retail remains off limits to foreign-funded platforms, preserving the marketplace-only rule for local sales.

Why the marketplace rule matters for food

Running food delivery as a marketplace is broadly the model Zomato and Swiggy already use, so Flipkart is not disadvantaged relative to incumbents. The rules mainly constrain how it accounts for inventory in its grocery arm, where dark stores must be operated through arrangements that satisfy the foreign investment norms. Navigating those structures is a routine but non-trivial cost of doing business in India.

A moving target for policy

Any future loosening or tightening of e-commerce rules would ripple through Flipkart’s plans, which is why the company watches policy closely. The export-focused clarification signals a government trying to encourage outbound trade without reopening the domestic-retail debate. For now, the practical effect on food delivery is limited, but the direction of travel matters for a business planning years ahead.

Lessons from the quick-commerce discount war

Flipkart is entering food delivery with the memory of a brutal quick-commerce battle still fresh across the sector. Over the past two years, Blinkit, Swiggy Instamart, and Zepto poured capital into discounts, free delivery, and dense store networks to capture the ten-minute grocery habit. The land grab drove explosive order growth but also deep losses, and it reset investor expectations about how long profitability would take.

Krishnamurthy’s cautious, pilot-first approach reads as a direct response to that experience. Rather than buying share with subsidies from day one, Flipkart says it wants to prove the value proposition before scaling. That discipline, if it holds, would mark a departure from the cash-burn playbook that defined the category’s early years.

The risk is that discipline is hard to maintain once a price war starts. If incumbents cut fees to defend their turf, a new entrant either matches them or cedes momentum, and matching means the same losses Flipkart says it wants to avoid. The company’s insistence on innovation over imitation is partly an attempt to compete on something other than price.

What burned capital bought

The heavy spending of the past two years did produce durable assets: dense dark-store networks, trained rider fleets, and consumer habits that now treat ten-minute delivery as normal. Those gains are why the sector is closer to profitability today than skeptics predicted. Flipkart inherits a more mature market than the one incumbents faced when they started.

Why timing favours a disciplined entrant

Entering after the worst of the subsidy war can be an advantage, because the category has already educated customers and built supply. A new player can focus spending on differentiation and service rather than basic awareness. The danger is that incumbents, now better capitalised and closer to profit, can afford to fight back harder than they could in their own early days.

Strategic question Incumbent playbook (2023 to 2025) Flipkart’s stated approach
Launch scale Rapid multi-city expansion Single-city pilot first
Growth lever Discounts and free delivery Differentiation and innovation
Business structure Standalone quick-commerce units Segment within the marketplace
Consolidation stance Acquisitions and mergers No consolidation for now

Approach descriptions reflect public statements and reporting; execution may differ.

What to watch next

The immediate signal to track is which city Flipkart chooses and how it prices its first food-delivery orders. A launch in a dense metro with aggressive introductory offers would suggest an intent to grab share quickly, while a quieter test in a single market points to genuine caution. The company’s restaurant onboarding terms will reveal how hard it plans to squeeze commissions.

Investor attention will also stay fixed on incumbent margins. If Swiggy and Eternal respond with heavier discounts to protect share, the profitability gains of the past two years could stall, and both stocks could stay volatile. Conversely, if Flipkart’s pilot stays small, the initial share-price reaction may prove an overshoot.

Restaurant reaction is another signal worth watching. Eateries have grown wary of platform fees, and how Flipkart courts them, whether through lower commissions, faster payouts, or better data, will shape supply on its new service. A generous onboarding offer could win listings quickly but strain the economics Krishnamurthy says he wants to protect.

Finally, the IPO question will not disappear. Every strategic move Flipkart makes now, from food delivery to quick commerce, feeds the story it will eventually tell public markets. For a company that has spent more than a decade defining Indian e-commerce, the next few weeks mark the start of a broader test: whether the country’s biggest online retailer can also become its everyday delivery platform.

Frequently asked questions

When will Flipkart launch food delivery?

Group CEO Kalyan Krishnamurthy said Flipkart will launch food delivery within the next few weeks, most likely starting with a single-city pilot to test the concept before any wider rollout. The company has not named the launch city or a specific date.

Why did Swiggy and Eternal shares fall?

Investors reacted to the prospect of a large, well-funded new competitor entering a market long dominated by Zomato and Swiggy. Swiggy shares fell as much as 5.55% and Eternal, Zomato’s parent, dropped close to 3% in early trade, according to reporting from Upstox and other outlets.

Is Flipkart owned by Walmart?

Yes. Walmart acquired a controlling stake in Flipkart in 2018 in a deal valued at roughly USD 16 billion, and the US retailer remains the majority owner. Flipkart is the centrepiece of Walmart’s international e-commerce strategy.

What is Flipkart Minutes?

Flipkart Minutes is the company’s quick-commerce service, offering rapid delivery of groceries and everyday items from a network of small local warehouses known as dark stores. That existing infrastructure gives Flipkart a foundation for entering food delivery.

How big is India’s food delivery market?

Industry estimates put the market at roughly USD 9 billion in gross order value in the last financial year, with projections approaching USD 25 billion by the end of the decade. The size and growth rate are why new entrants keep pursuing the category despite thin margins.

Did Flipkart announce an IPO?

No. Krishnamurthy said there is no timeline for a Flipkart initial public offering. The comment suggests the company wants to broaden its business mix, including food delivery and quick commerce, before considering a public listing.

Will Flipkart buy a quick-commerce rival?

Not for now. Krishnamurthy said Flipkart is not looking at consolidation currently, even though he questioned whether the market can sustain six or seven quick-commerce players. He described quick commerce as a segment within Flipkart’s marketplace rather than a standalone acquisition target.

How does this affect Zomato and Swiggy’s profitability?

A new entrant can force incumbents to defend market share with discounts and promotions, which pressures the margins both companies have worked to build. If competition intensifies, the recent move toward profitability across the sector could slow.

What makes Flipkart’s approach different?

Flipkart is treating fast delivery as a service layer across its marketplace rather than a separate business, allowing it to spread the cost of dark stores and riders across a much larger order base. Krishnamurthy also said the company will only launch if it believes it can bring genuine innovation to the category.