Hiring your first ops leader as a scaling retail brand
When to hire your first ops leader at a scaling D2C brand, plus the title, comp band, equity, screening tests, and onboarding plan that make the hire stick.
When to hire your first ops leader at a scaling D2C brand, plus the title, comp band, equity, screening tests, and onboarding plan that make the hire stick.
Most retail brands do not choose between wholesale and D2C, they sequence them. This guide shows when to add a channel based on unit economics and cash, not vanity volume.
Most D2C brands die with a healthy gross margin and an empty bank account. Here is the line-by-line P&L and the four margin layers that decide whether you survive.