Accessible store design in chains: aisles, fitting rooms and service
Accessible store design is mostly decided in the fixture plan, not at the entrance. Chains that get it right treat it as a standard, not a project.
Retail Industry
Coverage of brick-and-mortar retail, department stores, supermarkets, and physical commerce trends.
Accessible retail: storefronts, stores and the rules that now apply
Accessibility in retail stopped being a goodwill project. It is now a purchasing rule, a legal exposure and, quietly, a conversion lever.
Why more retail CMO seats likely vanish by March 2027: 3 signals
Kohl’s eliminated its CMO seat on August 25 and handed marketing to its digital chief, the third such move at a major US chain in five weeks. Signals point to at least two more top-25 US retailers absorbing the standalone CMO title before fiscal 2026 reporting closes in March 2027.
Gap Q2 lands August 27: $3.7bn meets an $80m tariff cushion
Gap Inc. reports second quarter fiscal 2026 results on Thursday, August 27, with consensus near $3.7 billion in net sales and $0.50 in earnings per share. The $80 million of net tariff relief management has reserved rather than spent is the line that decides the quarter.
Measuring pop-up ROI beyond sales: footfall, email capture and halo effect
Judging a pop-up on register sales alone will close a project that was actually working.
Why retail’s 2026 CEO class likely resets targets by March 2027: 3 signals
Senior retail executives are leaving before new chief executives arrive, not after. The pattern points to restructuring charges and target resets landing by the March 2027 reporting round.
Pop-up POS, wifi and payments: the tech kit that does not fail on day one
The most common opening day failure in a pop-up is not footfall. It is a card reader that cannot reach the internet.
Staffing a pop-up: hiring, training and scheduling a short-term team
A pop-up gives you no runway to correct a staffing mistake. Everything has to work in the first week because there may only be four.
Extended warranties and protection plans: how retail programs really work
Protection plans are one of the highest margin lines in retail and one of the least understood. Here is the whole mechanism, from underwriter to claim.
BJ’s Q2 lands August 21: tariff refunds meet a $5.89bn bar
BJ’s Wholesale Club reports second quarter fiscal 2026 results before the open on Friday, August 21, with consensus near $1.16 per share on about $5.89 billion in revenue. The print tests whether tariff refund dollars spent on lower shelf prices can lift an ex-gasoline comparable that ran below guidance in Q1.